Dibutuhkan Store Manager - Domino's Pizza

Responsibilities :

STORE OPERATION AND CUSTOMER SERVICE

Ensure all company procedures are adhered to with regards to: health & safety, hygiene, licensing

Ensure store appropriately staffed at all times to meet customer requirements

Manage and oversee the food quality from the kitchen to ensure standards are met.

Ensure all security procedures are adhered to within the area of cash handling, stock control and the premises

Respond to customer feedback according to company guidelines

Build a rapport with customers whilst on duty to obtain feedback on the store performance

Ensure security procedures are adhered when issuing door keys to staff members

TEAM MANAGEMENT

Lead, manage, develop and motivate team to achieve highest possible standards

Minimise labour turnover by understanding and addressing concerns through effective communication

Identify development needs of the team and address by providing the appropriate coaching and training

Carry our regular staff appraisals with regular follow up reviews

Coach Management team ensuring effective delegation of responsibility

Recognise and praise good performance within the team

Identify and effectively manage poor performance

Communicate relevant company information to the team through the appropriate channels

Supervise team schedules, working hours, and manage payroll

BUDGETARY CONTROLS AND ADMINISTRATION

Maximise store sales by ensuring high standards of customer service and product availability at all times

Optimise contribution through controlling all costs – labour, food, and other variable costs

Ensure all end of week paperwork in completed to standard

Prepare monthly budgets and produce weekly/monthly accounts and reports

NEW BUSINESS DEVELOPMENT

Participate in local events, school events where appropriate to promote Dominos Pizza as can be consult with LSM team

Build relationships with local businesses to promote store take-away menu

Working closely with Area Manager and Operations Manager to produce marketing plan to generate new business from the local community

Actively work hard to generate key accounts

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Requirements :

☑ Holds minimum a diploma degree from university of any major

☑ Minimum 2 years of experience as Store Manager/Assistant Manager in F&B industry

☑ Demonstrated leadership abilities, people management skills, mentoring & coaching

☑ Effective All round communication skills

☑ Excellent Interpersonal skills

☑ Ability to be proactive, self-motivated, and self-directed

☑ Demonstrated commitment to excellent customer service

☑ Depth of understanding in store profit and loss report, Food hygiene, Health & Safety.

☑ Understand specific training modules (i.e. PULSE, SAP, Restaurant Operations) 

Aplly Now, Visit: http://dominos.co.id/career

PT Dom Pizza Indonesia

Jalan Raya Pajajaran No.E.59, Kel. Babakan Sari,